May 10, 08:07 UTC
Resolved – This incident has been resolved.
May 10, 08:06 UTC
Update – We are continuing to work on a fix for this issue.
May 10, 02:14 UTC
Update – We have completed the export of all databases. However, we need to reconfigure MySQL before importing all the databases. This process will take some time and may temporarily interrupt website access. We will keep you updated with further information. Thank you for your patience.
May 9, 23:57 UTC
Identified – Currently exporting all databases are being progressed. It will take time and will be done seamlessly in the background without interrupting website access. Thanks for your patience.
May 9, 23:44 UTC
Investigating – We are experiencing MySQL issues on server SRV161, which is located in Singapore. We are actively working to mitigate the problem. Currently, the database is running in recovery mode, and clients’ websites can be accessed in read-only mode. To implement a permanent solution, we need to export and reimport all databases, which will be done seamlessly in the background without interrupting website access.
